STORE POLICIES

INTRODUCTION

AT DRESS WITH DOMINANCE | DWD, WE AIM TO GIVE OUR CUSTOMERS NOTHING LESS THAN AN EXCELLENT SHOPPING EXPERIENCE. AND THAT’S WHY WE ENSURE THAT OUR POLICIES ARE FAIR AND CLEAR. IF YOU CAN’T FIND THE INFORMATION THAT YOU’RE LOOKING FOR PLEASE DON’T HESITATE TO CONTACT US.

PRIVACY POLICY

DRESS WITH DOMINANCE | DWD ARE COMMITTED TO PROTECTING THE PRIVACY OF THOSE WHO USE AND PURCHASE FROM OUR WEBSITE. AND WITH SAYING SO, WE ASSURE THAT ALL PERSONAL INFORMATION IS COMPLETELY PROTECTED AND WILL IN NO CIRCUMSTANCE BE SHARED OR SOLD TO THIRD PARTIES.

ORDERS AND SHIPPING

WE ARE ABLE TO SHIP WORLDWIDE. THE PRICING OF BOTH INTERNATIONAL AND DOMESTIC SHIPMENTS ARE DETERMINED BY WEIGHT. PLEASE BARE IN MIND THAT INTERNATIONAL SHIPMENTS MAY BE SUBJECT TO PAY DUTIES AND TAXES WHICH IS OUT OF OUR CONTROL.

ORDER PROCESSING

PLEASE ALLOW US 7-10 BUSINESS DAYS TO PROCESS ORDERS.

ONCE YOUR ORDER IS SHIPPED, YOU WILL RECEIVE A TRACKING NUMBER VIA EMAIL. IF WE ARE UNABLE TO ACCEPT YOUR ORDER, WE WILL INFORM YOU OF THIS AND WILL NOT CHARGE YOU FOR THE PRODUCT. THIS MIGHT BE BECAUSE WE HAVE SOLD OUT OF LIMITED PRODUCTION RUN PRODUCTS OR BECAUSE WE HAVE IDENTIFIED AN ERROR IN THE PRICE OR DESCRIPTION OF THE PRODUCT. PLEASE ALLOW 2-5 DAYS FOR ARRIVAL ONCE SHIPPED FOR DOMESTIC SHIPMENTS AND AN ADDITIONAL 10-15 DAYS FOR INTERNATIONAL SHIPMENTS.

WE ARE NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES. IF YOU HAVE ANY QUESTIONS REGARDING YOUR ORDER, PLEASE CONTACT US.

REFUNDS & RETURNS

WE VALUE ALL OUR CUSTOMERS AND ALWAYS AIM FOR TOTAL CUSTOMER SATISFACTION. IF, HOWEVER YOU HAVE A PROBLEM WITH YOUR ORDER PLEASE CONTACT US AS SOON AS POSSIBLE. WE AIM TO OFFER A FULL REFUND OR EXCHANGE WITHIN 14 DAYS OF AN ORDER BEING RECEIVED. UNFORTUNATELY, AFTER THIS DATE WE WILL BE UNABLE TO OFFER A REFUND OR EXCHANGE UNLESS THE PRODUCT IS FOUND TO BE FAULTY. TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. IT MUST ALSO BE IN THE ORIGINAL PACKAGING.

IF YOU'VE MET ALL ABOVE PLEASE EMAIL US FOR A RETURN ADDRESS.

ONCE YOUR RETURN IS RECEIVED AND REVIEWED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND. IF YOU ARE APPROVED, THEN YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR CREDIT CARD OR ORIGINAL METHOD OF PAYMENT WITHIN 2 WORKING WEEKS, MAX. IF NOT WE WILL UNFORTUNATELY NOT BE ABLE TO REFUND YOUR PRODUCT AND IT'LL BE SENT BACK TO IT'S ORIGINAL ADDRESS.

PAYMENT METHODS

HERE'S ALL OUR PAYMENT METHODS:

- CREDIT / DEBIT CARDS
- PAYPAL
- OFFLINE PAYMENTS

IF YOU CANNOT PAY BY ANY OF THESE METHODS PLEASE EMAIL US SO WE CAN SUPPLY YOU WITH AN ALTERNATIVE PAYMENT METHOD, ASSURING AVAILABILITY TO PURCHASE YOUR DESIRED GOOD(S).